Privacy Policy
Last Updated: 21/04/2025
At Colours of Malta, accessible from https://www.coloursofmalta.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Colours of Malta Travel & Incentives Ltd. is a Destination Management Company based in Malta.
Our website address is: https://www.coloursofmalta.com
2. Data We Collect
We may collect and process the following data:
• Contact Information: Name, email address, phone number, company name.
• Booking and Event Information: Information related to your travel, accommodation, event preferences, or service requests.
• Technical Data: IP address, browser type, operating system, referring URLs, and website usage data through cookies and analytics tools.
• Marketing Preferences: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Data
We collect data through:
• Direct interactions (e.g., completing forms on our website, contacting us by email or phone)
• Automated technologies (e.g., cookies, analytics tracking)
• Third-party sources (e.g., event organisers or corporate partners providing your information)
4. How We Use Your Data
We use your data to:
• Respond to your enquiries and provide services
• Process bookings and manage events
• Improve our website and customer experience
• Send you marketing communications (only if you’ve opted in)
• Comply with legal and regulatory obligations
5. Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following lawful bases to process your personal data:
• Consent – where you have given clear permission
• Contractual necessity – when processing is required to fulfil a contract with you
• Legal obligation – where we are legally required to do so
• Legitimate interests – for the purposes of operating our business, provided your rights don’t override those interests
6. Cookies
We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings or our cookie banner.
7. Data Sharing
We do not sell your personal data. We may share your information with:
• Trusted third-party service providers (e.g., IT support, email marketing tools, CRM providers)
• Travel or event suppliers when necessary to deliver our services
• Regulators or law enforcement if required by law
All third parties are required to respect the security of your data and to process it in accordance with GDPR.
8. Data Transfers Outside the EU/EEA
If we transfer your personal data outside the European Economic Area, we ensure an adequate level of protection by using standard contractual clauses or other lawful mechanisms.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.
10. Your Rights Under GDPR
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Office of the Information and Data Protection Commissioner (IDPC) Malta
To exercise any of your rights, please contact us at:
📞 +356 2131 9345
11. Data Security
We have put in place appropriate technical and organisational measures to safeguard your data against loss, misuse, or unauthorised access.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.