Malta Marriott Hotel & Spa has been recognised by parent company Marriott International for its customer service delivery through a distinction for its Intent to Recommend score for July 2022.

Marriott International was full of praise towards the Malta-based hotel for the achievement, a sign of a “truly outstanding performance”.  It also thanked Malta Marriott for the service it provides to customers, with a priority on making them feel “safe, secure, and welcomed”.

“Lasting memories are created through great customer service, and we have a team that cares about that as much as you do,” Malta Marriott said.

“We are proud of our associates for their dedication to delivering hospitality and creating experiences that will last a lifetime,” the hotel added.

The hotel launched in January 2020 after an investment of €30 million for extensive refurbishment, and he has since become known for the “joyful experience” it offers its guests every time they visit.

Similar to other hotels, Malta Marriott was forced to halt its operations during the COVID-19 pandemic due to lockdown restrictions just a few months after its launch, before it reopened at the start of September of that same year.

Article credits: https://whoswho.mt/en/malta-marriott-hotel-spa-recognised-for-excellence-in-service-delivery-by-marriott-international

This week we met Marika and Nicolo at the InterContinental Hotel Malta. This St Julian’s hotel has established itself as the Mediterranean’s leading hotel of distinction and the only virtuoso hotel on the island.

All 481 rooms and suites are elegantly furnished with the Highline Suites located on the hotel’s higher floors.

The InterContinental Malta is constantly being upgraded and over the last few years they are proud to have launched a number of luxury service facilities ranging from a Rooftop Infinity Pool Club to a super relaxing ambience at the SPA, to an award winning Brass Bar at lobby level.

This hotel’s versatility and large number of meeting rooms is the perfect business hotel for large events however it is also a great choice for a leisure trip due to its high amount of facilities ranging from beach club to pools to gymnasium and spa.

Here at Colours of Malta we have had the pleasure to host countless events at this hotel, both large scale and small, all memorable and with very satisfied clients. The service and hospitality that the great management and staff provide is near to none, and we can’t wait to resume operations within this property in the very near future!

The Colours of Malta Luxury Services Journey – week 6

This week we met up with Denise Cardona at the Corinthia Palace to listen to the latest transformations in this amazing classic hotel in the heart of Malta.

The Corinthia Palace Hotel, is packed with elegance and luxury and is located right next to San Anton Gardens, The President’s Gardens.

Denise explains how they have moved all their different food and beverage outlets into The Villa, making it the social hub of the hotel, and a space loved by many.

Be it for breakfast, brunch, lunch, tea or Asian dinner, the Villa now offers the ideal location with indoor and outdoor seating for all hours of the day.

Also after an extensive refurb throughout the hotel over the last two years, the final addition to this luxury hotel is now open!

The Athenauem Spa is a name synonymous to a day of relaxation. Spend your day dipping in and out of the vitality pool, find comfort on a heated bed or book yourself in for a pampering session. Boasting Luxury treatments with essential oils by Maltese artisan aromatherapist Stephen Cordina, who knows all about the power of the senses and renowned products by Espa. A treatment in this Spa is definitely one not to be missed.

This place is A sanctuary. A haven. A blissful retreat. Whatever name you wish to give it, the feeling will be the same… utter contentment.

The Corinthia Palace Hotel Malta awaits you!

This week we revisited The Phoenicia, a hotel located in a superb spot, just outside the vibrant capital of Valletta on the edge of the city’s 16th century bastions and surrounded by gorgeous landscaped gardens. Both a landmark and a luxury retreat, this hotel is proud to be celebrated as Malta’s most iconic hotel. After an extensive refurbishment over the last few years, the latest addition to the hotel is now ready!

Introducing the Deep Nature Spa, an environment of sophistication and light.

We love the use of materials like walnut timber, marble and Maltese stone that give this spa a modern yet natural environment making it a genuine Maltese retreat. The historical wall that runs through the spa forms the spine of the area through which the old and new sit beautifully together.

This spa boasts an indoor pool, a fitness area with state-of-the-art equipment, a relaxation area featuring a salt room, sauna, steam room and multi-jet showers along with 5 treatment rooms were you can treat yourself to a tailor-made massage or expert facial treatment.

This latest addition is a top luxury service that should not be missed when visiting this fantastic hotel.

This week we visited Marinella, the newly appointed Group Sales & Marketing Manager at Holm Hotel in St Julian’s.

Holm = Dream

This hotel boasts 29 very originally designed rooms, quirk and fun with outstanding attention to detail. The property’s Rooftop pool with sea views, hot tubs on terraces, exquisite spa and much more make this hotel experience a real dream!

This week we visited the newly refurbished Malta Marriott and Carolina Fenton who informed us that the hotel will open its doors to guests on the 1st September. We look forward to hosting our future groups at this amazing property.

Last Saturday, Hyatt Regency Malta officially opened its doors to guests. The new 151-room hotel, located in the heart of St Julian’s, combines modern architecture with Maltese heritage, seeking to merge the past with the present.

The hotel, which forms part of the international brand Hyatt Regency, has seen around €45 million invested over the past months, according to a Tourism Ministry press release.

The statement goes on to say that investment took place after the operators secured a licence to operate by the Malta Tourism Authority, which in turn noted that the hotel received a 5-star operating licence as it exhibited the highest standards. The hotel is locally employing some 100 workers.

Albert Galea, BayStreet Group CEO said: “It gives us great pleasure to open the first Hyatt-branded property in Malta, we have seen this project through from negotiation to opening and managed the build of this spectacular property in record time thanks to the dedication of the team and investors. We eagerly await the arrival of our guests and are confident that we will deliver on the Hyatt promise to make travel free from stress and filled with success.”

The hotel is located on Sqaq Lourdes Street, across the road from the BayStreet complex.

Hotel manager Mark Vella added: “We are opening during challenging times but we are fortunate to have a great team working hard to provide local and international guests with energising experiences, all the while maintaining the high standards of the responsible and empathetic service that the Hyatt Regency brand is known for.”

The hotel offers a full range of services and amenities, with its design geared towards catering for productivity and stress-free stays.

The property houses an indoor and rooftop swimming pool, a spa by Carisma Spa & Wellness and the Hyatt StayFit Gym with state-of-the-art cardio and strength training equipment.

Business travelers at Hyatt Regency Malta will furthermore benefit from 479 square metres of flexible meeting, event and exhibition space which can accommodate from 10 to 200 guests

The hotel boasts three bars and restaurants, led by award winning executive chef Noel Azzopardi.

Seed, the main restaurant, overlooks the piazza and the historical Augustinian priory and is open all day. The rooftop bar by the pool, GIN-ger, caters for snacks and drinks against the backdrop of St George’s Bay. Lastly, Thyme, set just off the hotel’s lobby, caters for coffee and nibbles.

We are pleased to share the exciting news that the Malta Marriott Hotel & Spa will be reopening today,
the 1st of September. With this, we would like to update you on the steps they have taken in order to meet the new health and safety challenges presented by COVID-19.
As part of our housekeeping operations, they have a comprehensive set of cleaning protocols that are
designed to address a broad spectrum of viruses, including COVID-19, and include everything from
hand washing hygiene and cleaning product specifications, to guest room and common area cleaning
procedures.

Below are some of the measures they have in place:

• Implemented guidelines on chemicals and equipment to be used that are effective against
  viruses.
• Increased the frequency of cleaning and disinfection at high-volume areas and regularly
  touched surfaces. These include the counter at front desk, elevators, public bathrooms and
  room keys.
• Cleaning and disinfecting protocols are in place to sanitize rooms after guests depart and
  before next guest arrives.
• Increased frequency of cleaning in the ‘Back of House’, where hotel employees work behind
  the scenes.
• Increased associate health, safety and knowledge efforts, including hand hygiene protocols
  and specific COVID-19 related trainings.
• Introduced measures to minimize contact and reinforce social distancing.

Marriot Malta recognise that the COVID-19 virus has required all of us to be more thoughtful as we go about our daily activities. The staff would like to assure all it’s guests, that providing a safe and clean environment at the hotel, is their utmost priority.

Well done Marriot Malta, we look forward to working with you again soon!