How will the new measures affect hotel guests?

How will the new measures affect hotel guests?

As of tomorrow, people can start staying in Malta’s hotels under the new Covid-19 relaxed measures.

Malta is starting to rebuild its tourism industry step by step starting with the reopening of certain establishments. While the airport remains closed and tourism numbers will take long to recover, locals can begin to enjoy the island’s hotels and the amenities it has to offer.

The most interesting and crucial points from the 73-page document can be found hereunder:

1. How will this affect the reception or lobby area?
Receptionists will have to wear either a facemask or a visor and will stand behind a perspex barrier. The lobby will also be equipped with alcohol dispensers and disinfectant wipes which will also be provided for your luggage as you enter.

2. How can the room be paid for?
The document indicates that contactless payment methods will be made available to avoid any unnecessary contact.

3. Can the spa or indoor pool be used?
No indoor spas or pools are to be operated.

4. What about outdoor pools?
You can make use of a hotel’s outdoor pool but you can’t crowd in common areas and you’re only allowed one person per sunbed. Changing rooms will also be disinfected every hour and limited to a maximum of four people at a time.

5. Will room service be available?
Yes, room service will still be provided but with disposable condiments and single-use items. Also, instead of signing, a room service bill will be brought straight to your room.

6. What about hotel restaurants?
The same protocols apply to hotel restaurants as they do other restaurants including the prohibition of buffets.

7. Will elevator use be restricted?
A distance of two meters has to be kept between you and others in an elevator. If that cannot be enforced then only one person can use an elevator at a time.

8. How will check out function?
Guests are required to drop off their room keys at a ‘Central Key Card Deposit Box’ made available in every hotel lobby. Keys will be collected and disinfected for reuse.

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